Do you number tasks in your communications?

Purpose:

This communication standard establishes guidelines for numbering tasks in written communications to enhance clarity, organisation, and efficiency in workplace communication.

 

Scope:

This standard applies to all written communications, including emails, Jira tasks, Backlog items, memos, and any other written document in which tasks are listed or assigned.

 

Guidelines:

  1. Numbers – Use numbers to denote a task. Use A,B,C, or bullet points for items other than Tasks. The goal of using a standardised way of listing tasks is to communicate within a group that the list item is a Task and should be actioned.
  2. Clarity Try to make each task concise and clear.
  3. Task Ownership – Address a list of tasks to the person responsible. You can address multiple people with different functions in the same email.

Examples

Hi Zoey,

As per our conversation, I am very happy with what you’ve done. They look stunning.

❤️ My favourite – Option 12.

We need a few minor changes to make these designs awesome:

  1. Can you make the title colour dark purple?
  2. Can you include a map of Melbourne City somewhere?
  3. Can you set up a link to the Contact Us page with the CTA text “Talk to us now” right at the bottom of the text?

Thanks for all your work,

Joe

Figure: ✅ Good example of assigning follow up tasks

❤️ Reference: This content is an abridged version sourced from the SSW Enterprise Software Development website where I once worked.