Do you Loop people into communications?

Looping in individuals ensures that all relevant stakeholders, contributors or helpers are informed and engaged in discussions, leading to better transparency, collaboration, understanding, and decision-making.

Guidelines:

  • Identify Relevant Stakeholders: Determine who should be looped into the conversation based on their expertise, role, or stakeholder interest.
  • Provide Context: When looping individuals into a conversation, provide sufficient context about the topic, goals, and current status to facilitate their understanding and contribution.
  • Use Appropriate Channels: Choose the most suitable communication channels (e.g., email, meetings, collaboration platforms) based on the urgency, complexity, and confidentiality of the conversation.
  • Seek Input and Feedback: Encourage active participation by inviting input, questions, and feedback from looped-in individuals to enrich the discussion and decision-making process.

Example:

Looping in Steffi – She might be able to give a better perspective as the office manager.

Hi Alison, 
> 1. Can you summarise why you think this has happened?
Not Done – I am unable to do so as I am not on-premise. I’ve looped in Steffi; she will be able to give you a deeper understanding.
> 2. Can you provide a detailed breakdown of the expense list?
Done – Please find attached a list of monthly office expenses.
Thanks,
Joe

Figure: ✅ Good example of looping in someone who can help

❤️ Reference: This content is an abridged version sourced from the SSW Enterprise Software Development website where I once worked.